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Traveling abroad? What happens in the case of a medical emergency? Can you communicate with a non-English speaking medical staff? Can you validate your healthcare coverage? Will you need assistance returning home after hospitalization?

When you hit the road, especially when you’re out of the country, accidents can happen. That’s why MGIS and Sun Life Financial are pleased to offer Emergency Travel Assistance to MGIS physician groups that choose Group Life, STD or LTD coverage from Sun Life Financial. This add-on service is provided by Assist America, the nation’s largest provider of emergency travel assistance services through employee benefits plans.

Providing emergency medical and personal assistance to full-time, active employees who are traveling 100 miles or more away from home, this protection extends to eligible participants, their spouses, and minor dependent children (spouse business travel is excluded). Whether you are traveling for business or pleasure, within the U.S. or abroad, you can get emergency help with one simple phone call anywhere in the world, 24 hours a day, 365 days a year. There are no caps, limits or charge-backs for any service Assist America provides. And peace of mind for you is included at no charge.

Key Benefits

Medical Consultation and Evaluation -- Your call to the Operation Center is evaluated by its medical staff and referred to English-speaking doctors and/or hospitals.

Hospital Admission Guarantee -- Assist America will guarantee hospital admission for you or your dependent if you are outside the United States by validating your health coverage.

Emergency Evacuation -- Whenever adequate medical facilities are not available locally, Assist America will use whatever mode of transport, equipment and personnel necessary to evacuate you or your family member to the nearest facility capable of providing proper care.

Critical Care Monitoring -- Assist America’s team of doctors, nurses and other medically trained personnel will stay in regular communication with the attending physician and/or hospital and relay information to your family and employer.

Medically Supervised Repatriation -- If you or your dependent requires assistance returning home after hospitalization, Assist America will repatriate you, with an escort if medically necessary.

Prescription Assistance -- Should you require prescription medication, Assist America will assist the member in filling that prescription.

Transportation to Join Patient -- If you are traveling alone and will be hospitalized for more than seven days, Assist America will provide economy round-trip common carrier transportation to the place of hospitalization for a designated family member or friend.

Other benefits include Emergency Message Transmission, Emergency Trauma Counseling, Care for Minor Children, Legal and Interpreter Referrals. Additionally, in case of death, Assist America will transport and offer every reasonable assistance in legal formalities for the return of mortal remains.