the MGIS companies




 
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Consumer Directed Healthcare (CDH)

Let's Talk Over Coffee

If you are an insurance broker, we're so sure you'll be impressed after just one conversation, we'll send you a $5 Starbucks Gift Card for just a few minutes of your time.

 Call 1-800-969-6447 and ask to speak with a CDH sales representative to learn more about this unique offering and claim your $5 Starbucks Card.

To speak with an MGIS
Account Executive,
please call
1-866-937-3539.

Since its inception, MGIS has been a technology-focused company that strives to provide high-touch services to all of its clients and their employees. We go beyond the minimum standards and service levels of many administrators in several areas. For example, we offer the following advantages:

 

A dedicated account manager — When companies call, they aren’t just dialing a call center where a random customer service representative answers the phone. MGIS customers have a dedicated account manager who is familiar with their company and plans.

Extended calling hours — Representatives are available for up to 12 hours a day to assist employees with questions about their accounts. 

Cutting-edge technology — MGIS uses the latest technology to enable companies and their employees 24-hour access to a wide variety of information such as account balances, claims, company reports, on-line enrollment, etc.

Help tickets — Employees can submit help ticket requests on-line regarding any issue.  Employers have the ability to track the status of help tickets to ensure their employees’ issues are being resolved in a timely manner.

IVR system — An Interactive Voice Response (IVR) system provides participants the ability to call 24 hours per day to access account information.  

Quick claims processing — MGIS is so confident that it can exceed common industry processing times that it guarantees processing times in writing.